Skip to main content
Video Managed Services Market Analysis North America, Europe, APAC, South America, Middle East and Africa - US, China, India, Canada, Germany - Size and Forecast 2024-2028

Video Managed Services Market Analysis North America, Europe, APAC, South America, Middle East and Africa - US, China, India, Canada, Germany - Size and Forecast 2024-2028

Published: Jul 2024 140 Pages SKU: IRTNTR73122

Market Overview at a Glance

$19.21 B
Market Opportunity
55.91%
CAGR
37.62
YoY growth 2023-2024(%)

Video Managed Services Market Size 2024-2028

The video managed services market size is forecast to increase by USD 19.21 billion at a CAGR of 55.91% between 2023 and 2028.

  • The market is experiencing significant growth, driven by the increasing need for organizations to focus on their core competencies and improve operational efficiency. This trend is further fueled by the automation of managed services, which enables service providers to offer more value-added services and reduce costs. However, the market also faces challenges such as system integration and interoperability issues, which can hinder market growth. Service providers must address these challenges by investing in advanced technologies and developing strategic partnerships to ensure seamless integration and interoperability of their services with various platforms and systems. By doing so, they can cater to the evolving needs of their customers and maintain a competitive edge In the market.
  • In summary, the market is witnessing growth due to the need to improve efficiency and focus on core competencies, while facing challenges related to system integration and interoperability. Providers must address these challenges to capitalize on the market opportunities and deliver superior services to their customers.

    • What will be the Size of the Video Managed Services Market During the Forecast Period?

    Video Managed Services Market Size

     Request Free Sample

  • The market encompasses a range of offerings, including cloud videoconferencing, huddle room technology, and unified conferencing solutions. These services enable visual collaboration between businesses and consumers, as well as large enterprises and SMEs, through software and hardware offerings. IT operations play a crucial role In the adoption and implementation of these services, which can integrate with big data analytics, AI, and ML environments. Ott platforms and electronic components, such as networking equipment, are essential infrastructure components. The market caters to various sectors, including government organizations, public justice institutions, and work forces, with applications extending to video surveillance techniques using CCTV cameras and video management software.
  • Business-to-business and business-to-consumer interactions are facilitated through conferencing solutions, further enhancing communication and productivity.

    • How is this Video Managed Services Industry segmented and which is the largest segment?

    The video managed services industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD million" for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

    • End-user
      • Enterprises
      • Government
    • Geography
      • North America
        • Canada
        • US
      • Europe
        • Germany
      • APAC
        • China
        • India
      • South America
        • Middle East and Africa

        By End-user Insights

        • The enterprises segment is estimated to witness significant growth during the forecast period.

        The enterprise sector is expected to lead the market due to the need to manage large deployments of video conferencing systems and audio-visual meeting rooms. Businesses encounter technical challenges, including inconsistent user experiences caused by a lack of standardization and complexity in meeting rooms. Decentralized purchasing methods allow companies to design overly elaborate rooms, leading to unnecessary expenses. These issues will drive market growth as enterprises seek solutions to streamline and optimize their video conferencing infrastructure. The market encompasses various components, including software, hardware, and services, as well as cloud-based solutions, OTT platforms, and visual collaboration tools. Key verticals include large enterprises, SMEs, government organizations, educational institutions, healthcare, and manufacturing industries.

        Video managed services enable productivity enhancements through applications such as telemedicine, connectivity tools, and security agencies. Additionally, video surveillance techniques and AI/ML environments are integral to the market, as are networking equipment and electronic components. ICT spending, cyber assaults, and smart city projects are significant factors influencing market trends.

        Video Managed Services Market Size

        Get a glance at the  Video Managed Services Industry report of share of various segments Request Free Sample

        The Enterprises segment was valued at USD 898.60 billion in 2018 and showed a gradual increase during the forecast period.

        Regional Analysis

        • APAC is estimated to contribute 44% to the growth of the global market during the forecast period.

        Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

        Video Managed Services Market Share by Geography

        For more insights on the market share of various regions, Request Free Sample

        The North American market for video managed services is thriving due to the region's advanced technology adoption in industries such as industrial, retail, and BFSI. With some of the world's most developed economies, there is a significant demand for managed services like data processing, outsourcing, and internet services. Moreover, the integration of cloud-based services, automation solutions, and AI into operational and supply chain processes is leading to the emergence of new intelligent video managed services. Compliance with government regulations, particularly in response to increasing cyberattacks on hosted servers, is another factor fueling growth in North American countries like the US and Canada.

        Key components of video managed services include cloud videoconferencing, huddle room technology, visual collaboration, unified conferencing, and video surveillance techniques. The market encompasses software, hardware, business-to-business, business-to-consumer, SMEs, IT operations, big data analytics, AI/ML environments, MSPs, RMM software, PSA software, cloud-based solutions, OTT platforms, VOD, D2C OTT, electronic components, networking equipment, ICT spending, and security agencies, among others.

        Market Dynamics

        Our  researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

        What are the key market drivers leading to the rise In the adoption of Video Managed Services Industry?

        Need to focus on core competencies and improve efficiency is the key driver of the market.

      • In today's business landscape, firms are increasingly turning to managed services and IT outsourcing to optimize their operations and focus on their core competencies. Managed service providers (MSPs) offer various services, including application and infrastructure management, enabling companies to allocate their resources and skills to their primary business functions. One such area of outsourcing is video managed services. MSPs provide cloud-based video conferencing solutions, huddle room technology, and visual collaboration tools for businesses of all sizes, from large enterprises to small and medium-sized businesses (SMEs). These services include unified conferencing, software and hardware offerings, business-to-business and business-to-consumer solutions, and connectivity tools.
      • The market is expanding, with a growing emphasis on cloud-based solutions, OTT platforms, and video on demand (VOD). The industry caters to various sectors, including government organizations, public justice institutions, educational institutes, healthcare verticals, manufacturing industries, retail industries, and hospitality businesses. Security agencies, authorities, and citizens also benefit from video managed services, with applications ranging from video surveillance techniques and terror attacks to telemedicine and smart city projects. The market is further driven by advancements in AI, ML environments, and big data analytics. MSPs offer professional services, including RMM software, PSA software, and video management software (VMS), to ensure seamless implementation and management of video conferencing solutions.
      • The VMS industry continues to evolve, with advancements in networking equipment, electronic components, and ICT spending. Connectivity tools, such as WANs, are crucial for the effective deployment and management of video managed services. As cyber assaults become increasingly common, security remains a top priority, with solutions addressing cybersecurity threats and ensuring data privacy. In conclusion, the market is a dynamic and growing industry, offering a range of services to various sectors and applications. MSPs play a crucial role in enabling businesses to optimize their operations and focus on their core competencies while ensuring secure and efficient video conferencing solutions.

        • What are the market trends shaping the Video Managed Services Industry?

        Increasing automation in managed services is the upcoming market trend.

      • Video managed services automation enhances business efficiency by simplifying IT operations within organizations. By streamlining workflows, automation reduces costs and manages complex IT environments. In video managed services, automation connects various departments and functions, eliminating the need for repetitive IT tasks. companies' managed service delivery systems gain increased transparency and control through automation, which is expected to fuel market growth. Cloud-based conferencing solutions, such as huddle room technology and unified conferencing, are driving the demand for video managed services. Large enterprises, SMEs, business-to-business, and business-to-consumer sectors are adopting these technologies for visual collaboration and productivity enhancement. The integration of AI, ML environments, and big data analytics in video managed services further boosts their adoption.
      • Video managed services extend to various sectors, including government organizations, public justice institutions, educational institutes, healthcare verticals, and manufacturing industries. Security agencies, authorities, citizens, and other organizations rely on video surveillance techniques for safety and security. The retail environment, hospitality businesses, airports, ATMs, banks, residential buildings, religious places, and other public spaces use video management software for content development, connectivity tools, and security purposes. Networking equipment and electronic components are essential components of video managed services. Cloud-based solutions, OTT platforms, VOD, D2C OTT, and other technologies are transforming the video managed services industry. The market is expected to grow as organizations adopt professional services, managed services, and cloud deployment for smart city projects, city surveillance networks, and other applications.
      • However, concerns around cyber assaults and connectivity tools' security remain critical challenges for the market. The VMS industry continues to evolve with advancements in technology, offering innovative solutions for productivity rate improvement, telemedicine, and other applications.

        • What challenges does the Video Managed Services Industry face during its growth?

        System integration and interoperability issues is a key challenge affecting the industry growth.

      • The market is experiencing significant growth due to the increasing adoption of advanced technologies like Cloud Videoconferencing, Huddle Room Technology, and Visual Collaboration in various industry verticals, including Large Enterprises, SMEs, Business to Business, and Business to Consumer sectors. The integration of these technologies, however, poses challenges related to system compatibility and interoperability. companies must offer Unified Conferencing solutions that can seamlessly integrate with existing IT infrastructure. Technical glitches during video conferencing can result in operational inefficiencies and financial losses. Integration of multiple IT systems, especially in large organizations, can lead to cross-platform system integration issues. To address these challenges, Managed Service Providers (MSPs) are offering IT operations services, including RMM software and PSA software, to help organizations manage their IT infrastructure.
      • Cloud-based solutions, OTT platforms, VOD, D2C OTT, and Electronic components are key elements of the market. The market also includes Video Surveillance Techniques, such as CCTV cameras and Video management software, which are increasingly being adopted by Government organizations, Public Justice Institutions, Security Agencies, and Authorities for public safety and security. The market's growth is driven by the need for productivity rate enhancement in various verticals, including Telemedicine, Connectivity tools, and Smart City projects. The integration of AI and ML Environments in Video Managed Services is also a significant trend. Cyber assaults and the need for advanced security measures are other factors driving the market's growth.
      • The Video Managed Services Industry's future looks promising, with professional services and Managed Services being key growth areas. The market is expected to witness significant growth due to the increasing adoption of Cloud deployment, Smart City projects, and the integration of Security cameras in various verticals, including Manufacturing Industries, Retail Industries, Hospitality businesses, Airports, ATMs, Banks, Residential Buildings, and Religious places. The market's growth is also influenced by ICT spending, which is expected to increase significantly In the coming years. The market's future is also influenced by the increasing adoption of Video surveillance techniques in various verticals, including the Public sector, Education, Healthcare, and the WANs.
      • The market's growth is also influenced by the increasing number of terror attacks and the need for advanced security measures. In conclusion, the market is experiencing significant growth due to the increasing adoption of advanced technologies and the need for productivity rate enhancement in various verticals. The market's growth is influenced by various factors, including system integration and interoperability issues, the need for advanced security measures, and the increasing adoption of Cloud-based solutions and OTT platforms. companies must offer seamless integration solutions to address the challenges posed by system integration and interoperability issues. The market's future looks promising, with professional services and Managed Services being key growth areas.

        • Exclusive Customer Landscape

        The video managed services market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the video managed services market report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.

        Video Managed Services Market Share by Geography

         Customer Landscape

        Key Companies & Market Insights

        Companies are implementing various strategies, such as strategic alliances, video managed services market forecast, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence In the industry.

        Adtech Systems LLC - The company specializes in providing video managed services, encompassing Audio Visual and Video Endpoint management, as well as Third Party Multipoint Control Unit (MCU) management. These offerings ensure optimal performance and seamless integration of video conferencing solutions for businesses.

        The industry research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:

        • Adtech Systems LLC
        • Applied Global Technologies
        • AT and T Inc.
        • AVI SPL LLC
        • BT Group Plc
        • Cameo Global Inc.
        • Cinos Ltd.
        • Cisco Systems Inc.
        • Gurusons Communications Pvt. Ltd.
        • ideyaLabs
        • Internet MegaMeeting LLC
        • Macro Technologies
        • Nippon Telegraph And Telephone Corp.
        • Plantronics Inc.
        • Premiere Global Services Inc.
        • Radio Technical Services Ltd.
        • Sota Solutions Ltd.
        • TELUS Corp.
        • Vega Technology Ltd.
        • ZTE Corp.

        Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key industry players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

        Research Analyst Overview

        The market encompasses a range of solutions designed to facilitate the effective management and delivery of video-based services. These offerings cater to various sectors, including large enterprises, government organizations, educational institutes, healthcare verticals, and others. The market is characterized by continuous innovation and growth, driven by the increasing demand for visual collaboration and communication tools. Video managed services span various applications, including cloud videoconferencing, huddle room technology, and unified conferencing. The adoption of these solutions is fueled by the need for productivity enhancement and cost savings, particularly in business-to-business (B2B) and business-to-consumer (B2C) environments. In the realm of IT operations, video managed services play a crucial role in enabling large corporations to streamline their internal processes and improve communication between teams.

        The integration of big data analytics and artificial intelligence (AI) environments further enhances the functionality of these solutions, enabling advanced features such as content development cost reduction and productivity rate optimization. The market for video managed services is diverse, encompassing both software and hardware offerings. Managed service providers (MSPs) and remote monitoring software (RMM) and professional services automation (PSA) software companies are key players in this landscape, providing cloud-based solutions and over-the-top (OTT) platforms to cater to the evolving needs of their clients. The adoption of video managed services extends beyond traditional sectors and applications. For instance, In the manufacturing and retail industries, these solutions are used to optimize supply chain management and enhance customer engagement, respectively.

        In the public sector, video managed services are employed in smart city projects, city surveillance networks, and security agencies to ensure public safety and maintain order. The growth of the market is underpinned by several factors, including the increasing importance of connectivity tools in various industries and the rising demand for telemedicine services in healthcare verticals. Furthermore, the integration of AI and machine learning (ML) environments in video management solutions has led to advancements in video surveillance techniques, enabling more efficient and effective security measures in various settings. Despite the numerous benefits of video managed services, challenges persist.

        Cyber assaults and data breaches pose significant risks to organizations, necessitating robust security measures to protect sensitive information. Additionally, the increasing use of video managed services in various applications raises concerns regarding content development costs and the potential for misuse in public spaces, such as educational institutes and religious places. In conclusion, the market is a dynamic and evolving landscape, driven by the growing demand for visual collaboration and communication tools in various industries and applications. The integration of AI and ML environments, cloud deployment, and advanced security features are key trends shaping the future of this market. However, challenges related to data security and cost management must be addressed to ensure the continued growth and adoption of video managed services.

        Market Scope

        Report Coverage

        Details

        Page number

        140

        Base year

        2023

        Historic period

        		 2018-2022

        Forecast period

        2024-2028

        Growth momentum & CAGR

        Accelerate at a CAGR of 55.91%

        Market growth 2024-2028

        USD 19212.6 million

        Market structure

        Fragmented

        YoY growth 2023-2024(%)

        37.62

        Key countries

        US, China, India, Canada, and Germany

        Competitive landscape

        Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

        Request Free Sample

        What are the Key Data Covered in this Video Managed Services Market Research and Growth Report?

        • CAGR of the Video Managed Services industry during the forecast period
        • Detailed information on factors that will drive the growth and forecasting between 2024 and 2028
        • Precise estimation of the size of the market and its contribution of the industry in focus to the parent market
        • Accurate predictions about upcoming growth and trends and changes in consumer behaviour
        • Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
        • Thorough analysis of the market’s competitive landscape and detailed information about companies
        • Comprehensive analysis of factors that will challenge the video managed services market growth of industry companies

        We can help! Our analysts can customize this video managed services market research report to meet your requirements.

        Get in touch

         

        Table of Contents not available.

        Research Methodology

        Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

        INFORMATION SOURCES

        Primary sources

        • Manufacturers and suppliers
        • Channel partners
        • Industry experts
        • Strategic decision makers

        Secondary sources

        • Industry journals and periodicals
        • Government data
        • Financial reports of key industry players
        • Historical data
        • Press releases

        DATA ANALYSIS

        Data Synthesis

        • Collation of data
        • Estimation of key figures
        • Analysis of derived insights

        Data Validation

        • Triangulation with data models
        • Reference against proprietary databases
        • Corroboration with industry experts

        REPORT WRITING

        Qualitative

        • Market drivers
        • Market challenges
        • Market trends
        • Five forces analysis

        Quantitative

        • Market size and forecast
        • Market segmentation
        • Geographical insights
        • Competitive landscape

        Interested in this report?

        Get your sample now to see our research methodology and insights!

        Download Now

        Frequently Asked Questions

        Video Managed Services market growth will increase by $ 19212.6 mn during 2024-2028.

        The Video Managed Services market is expected to grow at a CAGR of 55.91% during 2024-2028.

        Video Managed Services market is segmented by End-user( Enterprises, Government)

        Adtech Systems LLC, Applied Global Technologies, AT and T Inc., AVI SPL LLC, BT Group Plc, Cameo Global Inc., Cinos Ltd., Cisco Systems Inc., Gurusons Communications Pvt. Ltd., ideyaLabs, Internet MegaMeeting LLC, Macro Technologies, Nippon Telegraph And Telephone Corp., Plantronics Inc., Premiere Global Services Inc., Radio Technical Services Ltd., Sota Solutions Ltd., TELUS Corp., Vega Technology Ltd., ZTE Corp. are a few of the key vendors in the Video Managed Services market.

        APAC will register the highest growth rate of 44% among the other regions. Therefore, the Video Managed Services market in APAC is expected to garner significant business opportunities for the vendors during the forecast period.

        US, China, India, Canada, Germany

        • Need to focus on core competencies and improve efficiencyFirms are implementing services such as managed services and IT outsourcing services to focus on their core business process and outsource IT function to improve operational efficiency. Companies are outsourcing IT related requirements such as application and infrastructure management from the managed service provider. This is supporting companies to achieve their mission and vision by putting their employee skills and resources into their core business. It also helps improve their operational efficiency is the driving factor this market.
        • as firms do not need to invest in resources or concern about managing limited available resources. Video managed service providers offer services that are available worldwide. Companies can avail these services is the driving factor this market.
        • as the globalization allows business to access services from anywhere. In addition is the driving factor this market.
        • supervision to implement a project is necessary is the driving factor this market.
        • specially for people working from home is the driving factor this market.
        • but this can become problematic because many IT managers may not have domain expertise to maintain complex IT projects. Managed service providers have delivery teams and operational structures that allow them to minimize the cost. Hence is the driving factor this market.
        • the firms can focus on their competencies and leave the complex IT tasks to managed service providers. Companies prefer to outsource their IT services because managed service providers are equipped with innovative technology and domain expertise is the driving factor this market.
        • which will is the driving factor this market.
        • in turn is the driving factor this market.
        • drive the market during the forecast period. is the driving factor this market.

        The Video Managed Services market vendors should focus on grabbing business opportunities from the Enterprises segment as it accounted for the largest market share in the base year.